Privacy policy

General note and mandatory information

Name of the controller
The controller responsible for data processing on this website is:
Dr. Berndsen GmbH
Dr. Klaus Berndsen
Wasserstrasse 25
D-59423 Unna
Email: info@faceformer.de
The controller is the body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Withdrawal of your consent to data processing

Some data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. An informal notification by email is sufficient for the withdrawal. The lawfulness of the data processing carried out up to the withdrawal remains unaffected by the withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the event of a breach of data protection law, you as the data subject have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the data protection commissioner of the German federal state in which our company has its registered office. The following link provides a list of the data protection commissioners and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data is provided in a machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

Right of access, rectification, restriction of processing (blocking) and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin, its recipients and the purpose of the data processing and, where applicable, a right to rectification, restriction of processing (blocking) or erasure of this data. In this regard, and for any further questions on the subject of personal data, you can contact us at any time using the contact options listed in the legal notice (Impressum).

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” in your browser’s address bar and by the padlock symbol in the browser bar.

Server log files

The hosting provider of this website automatically collects and stores information in server log files that your browser automatically transmits to us. These are:

• Page visited on our domain
• Date and time of the server request
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• IP address

This data is not merged with other data sources. The legal basis for the data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Contact form

Data transmitted via the contact form, including your contact details, is stored in order to process your enquiry or to be available for follow-up questions. This data is not passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw consent you have already given at any time. An informal notification by email is sufficient for the withdrawal. The lawfulness of the data processing operations carried out up to the withdrawal remains unaffected by the withdrawal.
Data transmitted via the contact form remains with us until you ask us to delete it, withdraw your consent to its storage, or there is no longer any need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.

YouTube

Our website uses plugins from YouTube to integrate and display video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When a page with an integrated YouTube plugin is accessed, a connection to YouTube’s servers is established. This tells YouTube which of our pages you have visited.
YouTube can assign your browsing behaviour directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.
YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
You can find details on how user data is handled in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offering more user-friendly, effective and secure.

Some cookies are “session cookies”. Such cookies are deleted automatically at the end of your browser session. Other cookies, by contrast, remain on your device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Deactivating cookies may result in limited functionality of our website.

Cookies that are necessary for carrying out electronic communication processes or for providing certain functions you have requested (e.g. shopping basket) are set on the basis of Art. 6(1)(f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are dealt with separately in this privacy policy.

Google Analytics

Our website uses features of the web analytics service Google Analytics. For users in the European Economic Area, the provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses “cookies”. These are small text files that your web browser stores on your device and that enable an analysis of how you use the website. Information generated by the cookie about your use of our website is transmitted to a Google server and stored there. The server is usually located in the USA.

Google Analytics is only used after you have given your consent in the notice box on this website. The legal basis is your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) of the German Telecommunications Digital Services Data Protection Act (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz, TDDDG). Without your consent, no analytics cookies are set and no data are transmitted to Google. You can withdraw your consent at any time via the Cookie settings link in the footer.

IP anonymisation

We use Google Analytics in combination with the IP anonymisation function. It ensures that Google truncates your IP address within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and truncates it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with further services related to website use and internet use. The IP address transmitted by Google Analytics is not merged with other Google data.

Browser plugin

You can prevent your web browser from setting cookies. However, some functions of our website may then be restricted. You can also prevent the collection of data relating to your use of the website, including your IP address, and its subsequent processing by Google. You can do this by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that prevents your data from being collected on future visits to our website: Deactivate Google Analytics.

Details on how user data are handled in Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Processing on our behalf

In order to comply fully with the statutory data protection requirements, we have concluded a data processing agreement with Google.

Demographics in Google Analytics

Our website uses the “Demographics” function of Google Analytics. It allows reports to be created that contain information on the age, gender and interests of site visitors. These data come from interest-based advertising by Google and from visitor data from third-party providers. The data cannot be attributed to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained under “Objection to data collection”.

Source: data protection configurator by mein-datenschutzbeauftragter.de

Consent to analytics and marketing

We only use analytics and marketing services after you have consented to them. On your first visit to our website, a notice box appears in which you can choose between “Accept all”, “Necessary only” and your own selection. Until you have made your decision, no cookies for analytics or marketing are set and no data are transmitted to the providers named below.

The legal basis is your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25(1) TDDDG. You can withdraw your consent at any time with effect for the future. To do so, simply click on Cookie settings; you will also find the link in the footer of every page. We store your decision in your browser so that we do not have to ask you again on every visit. This storage is technically necessary and does not require consent under § 25(2) No. 2 TDDDG.

Google Ads and conversion measurement

Once you have consented to marketing, we use Google Ads, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We advertise our offers with Google Ads and would like to understand which advert led to a visit. For this purpose, Google sets a cookie (including _gcl_au) as soon as you reach this website via one of our adverts.

If you switch from this website to our shop at drberndsen.de, the Google identifier is passed on to the shop so that a purchase completed there can be attributed to the original advert. Only the identifier is transmitted, not your name or your order data.

Google may also process the collected data in the USA. The transfer is based on the standard contractual clauses of the European Commission and Google’s participation in the EU-US Data Privacy Framework. Further information can be found in Google’s privacy policy at policies.google.com/privacy.

Meta Pixel (Facebook and Instagram)

Once you have consented to marketing, we integrate the Meta Pixel, a service of Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Without your consent, the pixel is not loaded; in that case it does not set a cookie either.

The pixel records that you have visited this website and sets a cookie in the process (_fbp). This allows us to understand how effective our adverts on Facebook and Instagram are and to show visitors to this website relevant adverts there. If you are logged in to Facebook or Instagram at the same time, Meta can attribute the visit to your account there.

Meta also processes the data in the USA. The transfer is based on the standard contractual clauses of the European Commission and Meta’s participation in the EU-US Data Privacy Framework. Further details on processing by Meta can be found at facebook.com/privacy/policy. You can adjust your advertising settings with Meta at facebook.com/settings?tab=ads.