Experience report: Years of tinnitus and training at the ISST

Experience report

Years of ringing in the ears and training at the ISST

Many years of severe ringing in the ears that greatly affected quality of life in retirement; referral to the ISST via the family doctor.

“The very good professional explanations from Ms Berndsen were a great help to me.”

For many years, severe ringing in the ears dominated my life. While I was working, I fought it with excessive activity. In retirement it tormented me especially badly and my quality of life suffered. The ENT doctor’s statement was devastating: “This is a widespread condition and you just have to live with it.”

By then the ringing in my ears had such a hold on me that I went to see my family doctor again. […] That is how I came to the Institut für Spezielle Systemische Therapie (Institute for Special Systemic Therapy).

Facy – nothing better could have happened to me.

At first I was sceptical; I felt strange, even silly, using the “thing”. But after just two to three weeks of daily practice I was feeling better. The very good professional explanations from Ms Berndsen were a great help to me. I learned how using the Facy works in the therapy, and that helped me a lot in carrying out the daily exercises (correct tongue position, breathing …). Not only is the tormenting ringing in my ears gone, my frequent neck pain has also vanished as if blown away. In stressful situations I still get ringing in the ears now and then, but it quickly settles when I use the Facy for a few minutes.

I could not have imagined that decades of poor tongue posture and incorrect breathing could lead to success in such a relatively short time through using the FaceFormer. I now have a second Facy that I always keep to hand, because only consistent use of the Facy brings lasting success.

Conclusion: I am doing well and have gained a great deal of quality of life.

This report reflects the personal experiences of one individual. Every course is different, and there is no guarantee of results. Please do not stop medically prescribed treatments on your own initiative.

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The free FaceFormer app guides you through the basic exercises, counts along and reminds you of your sessions. If you wish, a practice from the practitioner directory can support you.

FaceFormer training aims to restore the physiological functioning of the basic functions of breathing, swallowing and head balance, with mouth closure and tongue reference position, thereby creating the conditions under which symptoms can improve. It does not replace a medical assessment. You can find practitioners near you in the practitioner directory.


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Model overview
ZERO Children's Set
The FaceFormer for children aged 2-10
€59.90
Ages 2-10
Success book set
Facy carry bag/neck pillow
incl. coloured hygiene box
ZER+ONE
The starter set for teenagers and adults
€64.33
Best offer
With black & white hygiene box
ZERO for getting started
ZERO recommended for night-time use
ONE for advanced training
ONE blue/clear
The FaceFormer for teenagers and adults
€39.90
In blue or crystal clear
incl. coloured hygiene box
For FaceFormer training
Suitable for both daily training and night-time use